Shipping & Handling

International Shipping

Fulfillment Location: Jakarta, Indonesia

Shipping Method:
International orders are shipped via Standard International Shipping, using a combination of:

  • DHL Global Mail

  • UPS Mail Innovations

  • DHL Express

  • FedEx

  • USPS International

Estimated Delivery Time:
5–20 business days, depending on your country and local customs processing.

Shipping Rates:
Calculated at checkout based on destination country, order weight, and chosen shipping method.

Customs, Duties & Taxes:

Topiku is not responsible for any customs duties, VAT, or import taxes applied to your shipment. These are the buyer’s responsibility. We recommend checking with your local customs office before ordering.

Shipment Confirmation & Tracking

You’ll receive a shipment confirmation email with a tracking number once your order ships. Tracking typically activates within 24 hours.

Damages & Claims

Topiku is not liable for products damaged or lost during shipping. If your order arrives damaged:

  • Retain all packaging materials and damaged items

  • Contact the shipping carrier to file a claim

  • Reach out to our support team if you need help navigating the claim process